Customer Satisfaction – Purism https://puri.sm/ High-quality computers that protect your freedom and privacy Wed, 01 Oct 2025 18:29:47 +0000 en-US hourly 1 https://wordpress.org/?v=4.9.28 https://puri.sm/wp-content/uploads/2020/04/cropped-purism-logo-rectangle-1-32x32.png Customer Satisfaction – Purism https://puri.sm/ 32 32 Dialing Back to Move Forward: Why the Landline Revival Signals a Future for Privacy https://puri.sm/posts/dialing-back-to-move-forward-why-the-landline-revival-signals-a-future-for-privacy/ Wed, 01 Oct 2025 15:55:47 +0000 https://puri.sm/?p=84618 On September 30, 2025, The Washington Post reported a quiet trend in Washington, D.C.: the return of landline phones among officials and journalists seeking refuge from the omnipresent surveillance of smartphones. In a recent story, NBC News spotlighted parents in Maine and Seattle who are reviving landlines for their children—creating “landline pods” so kids can connect without the addictive pull of screens or the predatory reach of social media platforms.

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Who Owns Your Digital Self? https://puri.sm/posts/who-owns-your-digital-self/ Wed, 01 Oct 2025 14:52:09 +0000 https://puri.sm/?p=84608 The lawsuits now circling Apple are not just about stolen phones. They are about stolen selves—stolen data, stolen memories, stolen identities.

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Google’s New Sideloading Restrictions: Why Purism Thinks Differently https://puri.sm/posts/googles-new-sideloading-restrictions-why-purism-thinks-differently/ Thu, 28 Aug 2025 21:52:46 +0000 https://puri.sm/?p=84185 Google’s New Sideloading Restrictions: Why Purism Thinks Differently Google is introducing a new developer verification system claiming to increase security and combat malware (in the name of controlling users).  Google’s “security” push is a double-edged sword. It may help fight a certain type of malware. But it also reminds us all that Android’s identity is […]

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Digital Freedom: No Clicking on “I Agree” to Use Smartphones or PCs Supported by PureOS! https://puri.sm/posts/digital-freedom-no-clicking-on-i-agree-to-use-smartphones-or-pcs-supported-by-pureos/ Mon, 20 Nov 2023 19:29:15 +0000 https://puri.sm/?p=80750 Smartphones, tablet PCs, laptop PCs, or servers supported by PureOS, from Purism, do not require the Purism customer to click on “I Agree” to accept intrusive terms of service (the ones that expose the customer to predatory surveillance practices to the customer). As a matter of fact Purism customers do not have to click “I […]

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Purism Offers Secure Private Voice & Data Services For Smartphone Owners https://puri.sm/posts/purism-offers-secure-private-voice-data-services-for-smartphone-owners/ Wed, 10 May 2023 17:23:02 +0000 https://puri.sm/?p=79236 Purism is excited to announce that anyone who owns a qualified smartphone can port their voice and data services, including their existing phone number, to Purism by purchasing the Librem AweSIM, a VPN for cellular like service. Unlike AT&T, Verizon, T-Mobile, MetroPCS and Cricket, Purism’s Librem AweSIM does not support unified customer identifiers based on customer […]

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USB-C Type Universal Travel Chargers Available from Purism https://puri.sm/posts/purism-usb-c-type-universal-chargers/ Mon, 20 Feb 2023 20:38:45 +0000 https://puri.sm/?p=77247 We just added a new accessory product to our shop, a USB type-C universal travel charger offering up to 65 Watt output power. It can charge and operate our Librem 5 phones as well as the Librem 14 laptop, the Lapdock Kit and upcoming products using USB type-C Power Delivery (PD). We are especially excited about […]

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Latest Improvements in Purism’s Privacy-first Cellular Plans https://puri.sm/posts/latest-improvements-in-purisms-privacy-first-cellular-plans/ Tue, 20 Dec 2022 21:44:04 +0000 https://puri.sm/?p=76720 Our customers and supporters are concerned about the privacy of their phone data. With other big telecom providers, phone data does not stay private; it’s collected, linked with a person’s identity, and sold to advertisers. Purism treats user data like uranium. Unlike Big Telecom, Purism does not spy, and does not share any Personal Identifiable Information (PII) […]

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Priority Orders for Librem 14 Laptops (with Standard Specs) Available Now! https://puri.sm/posts/priority-orders-for-librem-14-laptops-with-standard-specs-available-now/ Tue, 18 Oct 2022 21:39:00 +0000 https://puri.sm/?p=76119 Just in time for the holiday rush season ahead, we are offering our Librem 14 customers an amazing option to have their laptops ship within 48 hours (2 business days) after placing their order. Customers who order the Librem 14, can now get their laptops shipped within 2 business days (instead of the usual 10 […]

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A Vision in Focus https://puri.sm/posts/a-vision-in-focus/ Tue, 05 Apr 2022 21:03:43 +0000 https://puri.sm/?p=74549 It’s the start of a new era at Purism. With the announcement of my new role as President, I thought I should share a bit about my background at Purism, my thoughts on the vision Purism captured in its Social Purpose charter, how we’ve approached that vision so far, and how I see us working […]

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Year End Update for 2021, Looking Forward to 2022 https://puri.sm/posts/year-end-update-for-2021-looking-forward-to-2022/ Fri, 17 Dec 2021 22:13:44 +0000 https://puri.sm/?p=73455 2021 was a year of transformation and growth for Purism, amidst real challenges. Thank you for all your support and contribution! This has been a particularly daunting year for the supply chain. Really, the global pandemic has made supply chains less reliable, and lead times and shipping times for various parts incredibly unpredictable. In midst […]

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Librem 5 Longevity: Solving The Problem of Disposable Technology https://puri.sm/posts/librem-5-longevity-solving-the-problem-of-disposable-technology/ Tue, 10 Dec 2019 16:43:58 +0000 https://puri.sm/?p=66638 I’ve been using GNU/Linux (“Linux”) as my desktop OS for over twenty years now. Throughout all of that time, one thing that I’ve loved about Linux on the desktop is how it can take a so-called “slow” and “old” computer and can breathe new life into it. Back when Installfests were a thing (events where […]

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Librem 5 Hardware Update https://puri.sm/posts/librem-5-hardware-update-2/ Fri, 22 Feb 2019 13:33:45 +0000 https://puri.sm/?p=62599 Greetings everyone! This is a progress report on the Librem 5 development for the past two weeks. Here is all that happened. Conferences and Communities Quite a few members of the Purism team attended FOSDEM this year. Kyle Rankin gave a keynote, The Cloud is Just Another Sun that dealt with vendor lock-in in the […]

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Guest Post: Why I Bought a Librem Laptop for my Daughter https://puri.sm/posts/guest-post-why-i-bought-a-librem-laptop-for-my-daughter/ Sun, 06 Aug 2017 21:12:38 +0000 https://puri.sm/?p=20923 I bought a Librem 13 for my 12 year-old daughter and couldn’t be happier about it. She wanted a new computer; and I, like a lot of parents, wanted to get something that is the best for her, but also offers some safety features, security from all these hacking threats, and that would give me peace […]

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Website and forums: Easier, Better, Faster, Stronger. https://puri.sm/posts/website-and-forums-easier-better-faster-stronger/ Fri, 09 Jun 2017 15:24:24 +0000 https://puri.sm/?p=19159 We are happy to announce that we have recently deployed our new forums, running Discourse! The provide a modern, pleasant-to-use dedicated discussion tool. We have tested them out with early adopters over the past few weeks, and they are a real joy to use. You can now participate too, at forums.puri.sm. What’s special about Discourse? Besides […]

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A fleet of coreboot laptops assembles https://puri.sm/posts/a-fleet-of-coreboot-laptops-assembles/ Thu, 25 May 2017 01:02:57 +0000 https://puri.sm/?p=19069 Following up on our status update where we revealed the imminent shipping date and general availability of our laptops this June, we’re happy to let you know today that we’ve recently had a breakthrough in our work to port the new laptops to coreboot, thanks to the fruitful collaboration between our coreboot developer Youness “KaKaRoTo” […]

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We updated our FAQ — Here’s why it matters https://puri.sm/posts/we-updated-our-frequently-asked-questions-why-it-may-be-more-important-than-you-think/ Fri, 09 Sep 2016 14:38:18 +0000 https://puri.sm/?p=6021 Recently, we have updated our Frequently Asked Questions. “Who cares!” you might say. Well, here’s why I think it may be more important than you think. For the longest time we had five FAQ’s. Five. As a small company with little staff, FAQ’s and documentation were initially not as big of a priority as they […]

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At crossroads for the Librem 15″ 4K: lessons learned from supply chain dependencies https://puri.sm/posts/at-crossroads-for-the-librem-15-4k-lessons-learned-from-supply-chain-dependencies/ Mon, 29 Aug 2016 19:01:27 +0000 https://puri.sm/?p=5623 The good news Over the past few months, Purism has made great strides to improve on its hardware and software offering, as well as making your user & customer experience smoother. Besides shipping a hundreds of Librem laptops to backers (we will give you a better overview of this in a separate blog post with […]

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Purism Adds Support Forum to its Website https://puri.sm/posts/purism-adds-support-forum-to-its-website/ Thu, 31 Dec 2015 21:58:22 +0000 https://puri.sm/?p=1823 We have added a support forum to our website. This community support forum, that is also backed by Purism staff, is just in its infancy stages, and we plan to expand upon the tools available this as usage grows. The forum has two categories right now, one for Librem hardware, and a second one for […]

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Update on Librem 15 rev2 production https://puri.sm/posts/update-on-librem-15-rev2-production/ Mon, 20 Jul 2015 16:34:30 +0000 https://puri.sm/?p=1335 We are making progress on our Librem 15 rev2 roll out, albeit slower than we all hoped. We are still very excited to be making what essentially is a backer-designed laptop from the motherboard fabrication on up. Although we didn’t anticipate some of the delays, we are now days away from posting the Librem 15 […]

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